Tribal Glass was a scary experience. I ordered from them, and had trouble with the website. I emailed them and didn't get a response, though when I tried the website again, it worked. Satisfied that my email got read - I ordered from them. That part went smoothly - I got a confirmation screen, and a confirmation email...
However, several weeks passed, and I didn't see the jewelry, so I tried emailing them again. Unfortunately I never got a response. I emailed them, tribalbones.com, and all of their other splitoffs. (each one is under the same company but sells only one type of jewelry, glass, stone, bone/horn, etc.)
Over a month passed, and I did some research to find their parent company is Kinky Steel which has their own website - I called the number there, and only ever got an answering machine. They never responded to any emails or phonecalls.
The only good thing is for whatever reason I don't think I ever saw it on a statement - so I guess I never got charged... however, I did get confirmations that the payment went through - and either way whether I lost the money or not - they have TERRIBLE customer service... Actually, they don't have customer service at all from what it seems.